Privacy Policy

Your privacy matters. Learn how we handle, manage, and protect your personal data safely.

At Craft Shed, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit craftshed.nz or use our products and services.

1. Information We Collect

We may collect:

Personal details: name, phone number, email address, and delivery/installation address.
Order information: product details, purchase history, payment details.
Website usage data: IP address, browser type, pages visited, and interactions (via cookies and analytics).

2. How We Use Your Information

We use your data to:

Process orders, arrange delivery, and provide installation.
Respond to enquiries and offer customer support.
Improve our products, services, and website.
Send updates, offers, and promotions (only if you opt in).

3. Sharing Your Information

We will never sell your personal information. We may share it with:

Service providers (couriers, installers, payment processors) who assist us in delivering your order.
Legal authorities when required by law.

4. Cookies

We use cookies to:

Enhance your browsing experience.
Analyse website traffic.

You can disable cookies in your browser, but some features may not work correctly.

5. Data Security

We use secure systems and processes to protect your information against unauthorised access, misuse, or loss.

6. Your Rights

Under New Zealand’s Privacy Act, you have the right to:

Access and correct your personal information.
Request deletion of your personal data (subject to legal or contractual obligations).